Home Demo Welcome Packs Order Contact Us

Frequently Asked Questions


What is the best screen resolution setting?

The colour-ins and games don't seem to work, what should I do?

What should my browser setting be?

My screen is white after I have installed the disc, what should I do?

   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
 
Tip
Icon
Action
 
Screen Resolution
 

1.The following screen resolution is recommended 1024 by 768.

2.Safari Kidz is best viewed in full screen mode;
Press 'F11' to place browser in full screen mode;
press 'F11' again to return browser to previous setting.

Back

 
Colour-ins, Puzzles

1. Make sure that Java Runtime Environment has been installed on your computer.

2. Double-click on Control Panel


3. You should see the Java Coffee Cup logo icon.

Back

 
Browser Settings

1.Double click on Internet Options.

2. Select the Advanced Tab.


3. Scroll down to Java and make sure that the option Use Java 2 2v1.4.2_09 for<applet> (requires restart) is checked.


4. Scroll down to Security, if the following option exists; Allow active content to run in  files on My Computer”. Make sure that this option is checked.

Back

 
White Screen

1. Double click on Internet Options.

2. Select the Security tab.


3. Click on Internet Icon and then select Custom Level button.


4. Scroll down to Scripting and make sure that Active Scripting is Enabled.


5. Scroll down to Scripting of Java applets and make sure Enable is checked.

Back

 


page hit counter